Early Cancellations:

• For cancellation requests made 7 days prior to the Reservation Date, 75% of the fee will be refunded.

• For cancellation requests made 4 days before the Booking Date, 50% of the fee will be refunded.

• Cancellation requests made 2 days before the Reservation Date will not be refunded.

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Change Requests:

• Reservation changes will be considered based on availability.

• Change requests made less than 14 days before the reservation date will not be accepted.

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No-Show Policy:

No refunds will be given in case of no-shows on the reservation date.

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Special Circumstances:

In cases of health issues, natural disasters, or force majeure, cancellations can be specially reviewed if documented. In such cases, 100% of the reservation amount may be credited for future use.

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Return Process:

Once the cancellation is approved, the return process will be initiated within 7 business days, and the refund will reflect in your account within 14 business days depending on your payment method.

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Please feel free to contact us with any questions or special requests. We are here to provide the best service to our guests.